Privacy Policy
Your privacy matters to us at District Niche Frame
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather information you voluntarily share. This covers your name, company name, email, phone, delivery addresses, and particular specifications for your floral requests. We also collect payment details when you place orders, though processing is securely handled by our payment partners.
For corporate clients, we might collect extra business details like registration information, preferred delivery times, and budget requirements to tailor our services to your business needs.
Our site automatically gathers certain technical data when you visit, such as your IP address, the browser you use, device details, and how you browse our site. We use this to improve performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal data to complete flower orders and deliver top-notch service. This covers processing orders, coordinating deliveries, crafting custom arrangements according to your specifications, and communicating about your service needs.
We also use information to enhance our services and the website experience, helping us identify which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
District Niche Frame respects your privacy and does not sell your personal data to third parties. We disclose information only when needed to deliver our services or when required by law.
We may share essential information with trusted service partners who assist in running our business, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they perform for us.
We may disclose information when required by law, a court order, or a government request, and we may also share it to safeguard our rights, property, or safety, or that of our customers and staff.
Data Security Measures
We treat the protection of your personal data as a priority and deploy suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted communications, and restricted access to personal data within our organization.
Secure Storage
Personal information is stored using secure systems with access controls and regular security monitoring.
Encryption
Sensitive data transmissions are encrypted to protect information during communication between your browser and our systems.
Limited Access
Only authorized personnel who need information to provide services have access to customer data.
While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.
Your Privacy Rights
You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: roughly three years after the last service interaction
- Payment transaction records: around seven years for tax and accounting requirements
- Website analytics data: about two years
- Marketing communication preferences: Until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.
You can manage cookie settings through your browser’s options. However, turning off certain cookies may affect how the site functions. For detailed details about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only District Niche Frame and our site. We are not responsible for the privacy practices of third-party sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial updates occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
District Niche Frame Privacy Team
12 Lavender Square, London
London, United Kingdom SW1A 1AA
Email: info@districtnicheframe.bond
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.